If you are placing an order on www.lifaffa.in these shipping, delivery and refund policies will apply. You must also be in agreement with terms and conditions along with these policies. We are associated with the courier partners to deliver the product at your doorstep. Due to this, we provide an estimated time for shipping the product and deliver it to customers. This whole process and the final delivery date depends on multiple factors including availability of stock and time in transit. However, we will inform you about the delivery time in advance.
In addition, you get an option to track your order and get live status. This can be done using the courier partner’s order tracking system.
Cost of Shipping & Return
You may or may not need to pay additional shipping cost depending on the order size and location. We provide this information on a real time basis. In case of return also, you may need to pay for the shipping charges.
Product Return & Refunds
As soon as your return request is received, we check the order. There is a process to check if the return request is authentic. In addition, we also expect the customers to ensure that the product is kept in original condition as received (for example: the tags should not be removed). After this we notify you once the return request is approved or rejected.
Once the return request is approved by the team, your refund will be initiated. Depending on the mode of payment, we will inform you about the amount of refund and the processing time.
If you do not receive the refund in the mentioned time, you can connect with the team and inquire. Our team will help you with the status check.